Privacy Policy

Introduction

LMSG Logistics, Inc. ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lmsglogistics.org or use our services.

We operate in accordance with the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other applicable privacy laws.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

• Fill out a quote request form
• Submit a contact form
• Communicate with us via email or phone
• Request information about our services

This information may include:

• Full name
• Email address
• Phone number
• Company name
• Shipping origin and destination
• Cargo type and weight
• Any additional details you provide

Information Automatically Collected

When you visit our website, we automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website
• Geographic location (country/region)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Provide and improve our trucking and logistics services
• Communicate with you about our services
• Analyze website usage to improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized transactions

Who Has Access to Your Data

Internal Access

Your personal information is accessible only to authorized employees and contractors who need it to perform their job functions. All staff with data access are trained in data protection practices.

Third-Party Service Providers

We may share your information with trusted third parties who help us operate our business:

• Form Processing: FormSubmit.co - for processing contact and quote form submissions
• Email Communication: For responding to your inquiries
• Analytics: Google Analytics (if you consent) - for understanding website usage

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, privacy, safety, or property.

Data Retention

We retain your personal information for as long as necessary to:

• Provide the services you requested
• Maintain business records for accounting and tax purposes
• Comply with legal retention requirements

Information not used for active business relationships is deleted or anonymized after 2 years.

Your Rights

Depending on your location, you have certain rights regarding your personal information:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Portability: Receive your data in a portable format
• Opt-Out: Opt out of marketing communications
• Restriction: Request we limit processing of your data

To exercise these rights, please contact us at admin@lmsglogistics.org.

How to Request Data Deletion

To request deletion of your personal information, please:

1. Send an email to admin@lmsglogistics.org
2. Include "Data Deletion Request" in the subject line
3. Provide your name and email address associated with your data
4. Specify what data you want deleted (all data, specific form submission, etc.)

We will process your request within 30 days and confirm deletion. Note that some data may be retained for legal, accounting, or security purposes.

Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL encryption for data transmission
• Secure servers and databases
• Access controls and authentication
• Regular security assessments

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

Cookies and Tracking

Our website uses cookies and similar technologies. Please see our Cookie Policy for detailed information about the cookies we use and your options for managing them.

Children's Privacy

Our services are intended for business users. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our website, you consent to this transfer.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top indicates the most recent revision. We encourage you to review this policy regularly.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact: